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Company Policies


We accept MasterCard, Visa, Discover, Amex and PayPal are accepted. Sorry, No COD's .

Minimum Order = $80.00

Vaccine orders are non-returnable and non-refundable.

Privacy Policy

A Note to Children and Parents: We intend the Horse Warehouse web site for use by horse enthusiasts of any age. Children - Before sending any information about yourself over the Internet to us or anyone else, be sure to ask your parents for permission. Parents - Horse Warehouse recommends that parents take an active role in their children's use of the Internet. We encourage you to talk to your children about safe and responsible use of their personal information while using the Internet.

There is a growing concern over privacy of personal information gathered on Web sites. Personal and financial information can be sold or traded, severely compromising the security of the visitor.  Horse Warehouse opposes any policies that will, in any way, compromise the privacy and security of visitors to our Website:

We will not sell or trade personal information, financial information, email addresses or mailing addresses.

We have created this privacy statement in order to demonstrate our firm commitment to privacy.

Pricing Policy

Prices are subject to change without notice. Due to the possibility of human or typographical error, Horse Warehouse, Inc., disclaims responsibility for the use or misuse of any products described on this web site, and for any losses incurred through the use of products according to methods described on the site. Also, no employee is authorized to recommend any deviation from label usage directions. Before use, always carefully read and follow the manufacturers label instructions. Horse Warehouse, Inc. disclaims responsibility for losses incurred due to errors or delays in shipment. We reserve the right to limit quantities and to refuse to sell to anyone.

Missouri state and local taxes of 9.6% applies to all Missouri residents. 
Sorry No COD orders and no sales to Alaska, Hawaii or Canada
No RX products sold on this site.

Return Policy

All vaccines are non-returnable and non-refundable.

A 20 % restocking charge applies to All Non-Vaccine products returned, however the products being returned at the buyers expense and they must be in the original condition and in the original packaging un-opended and unused. 

Shipping Policies

Free UPS Second Day Air Shipping on Vaccine Orders

Free shipping on vaccine orders where the Vaccines portion of the order totals $500 or more.

For vaccine orders of less than $500 a flat charge of $35.95 applies. (All vaccine orders include vaccine cooler with ice packs) All vaccines are shipped separately by UPS Second Day Air on Monday, Tuesday and Wednesday only.  Vaccines do not require an RX prescription.

ALL VACCINES are shipped separately by UPS Second Day Air on Monday, Tuesday and Wednesday each week.  On orders where the vaccine portion totals less than $500 a shipping charge of $35.95 will apply to cover the cost of packing and UPS Second Day air shipping.

All vaccines are Non-Returnable and Non-Refundable.

Free UPS Ground Shipping on Non-Vaccine Orders

Free shipping on non-vaccine minimum orders of $80, however on orders that total less than $80 you will be given the option at checkout to add more products to bring your order up to $80

Missouri state and local taxes of 9.6% applies to all Missouri residents. 
Sorry No COD orders and no sales to Alaska, Hawaii or Canada
No RX products sold on this site.

Horse Warehouse

Toll Free: 800-530-1713
26 North Shore Drive
Lake Ozark, MO 65049

©Copyright 1996-2024, Horse Warehouse, 26 Northshore Dr., Lake Ozark, MO. All rights reserved. Information subject to change without notice. 
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